At the bank
Here is some useful vocabulary that you can use when you are at the bank:
An account: this is where you would take your money from or put your money into at the bank.
Account number: the number the bank gives you for your account
Interest: the extra money the bank will pay you if you have money in your account
Deposit: to put money into your account at the bank
Withdraw: to take money out of your account at the bank
Exchange: when you want to change money from one country into money from another country
Bank card: the card that you can use in shops to pay for items and also in machines to withdraw money
Bank teller: the person who works behind the counter at the bank
Bank manager: the person that runs the bank
ATM (also called ‘cash machine’): a machine where you can withdraw money from your account using your bank card
ID (also ‘identification’): a document or card with your name and other details printed on it. Your passport or driving licence is often used as ID.
PIN number: Your pin number is the number (normally 4 digits) that you use when you want to withdraw money from an ATM.
Currency: Anything used to buy or sell something is currency. For example, The United States dollar is a currency; the British pound is a currency.
At the bank – example conversation #1
Teller: Good morning. Can I help you?
Customer: Yes please – I would like to open an account here.
Teller. OK. Do you have any ID?
Customer: I have my driving licence – is that enough?
Teller: Well, we need two forms of ID and something with your home address.
Customer: OK, well I also have an electric bill with my name and address on it.
Teller: That’s fine – just give me a few minutes to open your new account.
At the bank – example conversation #2
Teller: Hello. Can I help you?
Customer: Yes please. I’d like to deposit this cheque into my account.
Teller: Certainly. Do you have your account number?
Customer: No, but I do have my bank card – is that enough?
Teller: Yes, that’s fine….OK, that’s all done!